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Return & Exchange Policy

-Returns are only allowed for store credit and issued within 14 days of your purchase. After 14 days, no store credit or exchanges will be allowed.
-Store credit must all be used at once.
-If needing to make a return or exchange, please include your invoice with the tags attached. Item must also be in its new condition.
Return & exchange shipping is the customer's responsibility.
-If the returned item appears to be washed, worn, stained, smell of odors, or in bad condition, we will not issue the store credit or exchange.
-If you suspect a defect we must be contacted within 3 days of date delivered and you must include a photo of the damage or defect.
{Please note that Heaven Sent Boutique is not responsible for damages as a result of improper care, handling, or incorrect sizing}. 
-All sale & accessories/shoes/jewelry items are FINAL. Including items purchased with store credit or a discount code are also final.

We do our best to ensure accuracy and product quality of every order that leaves our warehouse. However, please note that computer resolution and photography may display color differently.